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Hypya
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Hypya help: answers for each stage of an order

The questions follow an order from start to finish: paying, sending the link, waiting for processing, tracking, and what happens after delivery. If your question is not here, write to support and include your order number.

How do I pay for an order on Hypya?

By card. The payment form is run by Stripe, so your card number, expiry date and security code go to Stripe and are never stored by Hypya. The card is charged once you confirm the order at checkout.

Which currency will my card be charged in?

US dollars (USD). The price shown on the package is the full amount charged for the order, and no extra line is added at checkout.

My card is not in US dollars. What will my bank do?

Your bank converts the USD charge into your card currency at its own rate and may add a foreign transaction fee. Hypya cannot see that rate or fee and does not quote it; your card issuer can tell you what applies to your card.

Are there payment options other than a card?

No. Hypya accepts card payment through Stripe only. Bank transfers, checks, cash and invoices are not offered, so a card is needed to place an order.

Will anyone from Hypya ask for my password or a login code?

Never. An order needs only a public link or username. Hypya does not ask for passwords, verification codes or account access, not at checkout and not in messages. If someone asks you for them in Hypya's name, do not share them.

Which link should I paste for followers, and which for likes or views?

For followers, paste the profile link or the username. For likes and views, paste the link of the single post, Reel, video or Short. The account has to be public, and it should stay public until the order is complete.

Can I split one order across two accounts or several posts?

No. Each order works on exactly one link. For two accounts, or for likes on several posts, place a separate order for each link; every order then gets its own number and its own status.

When does work on my order begin?

Processing starts after the payment is confirmed and the order has been reviewed. How long the order then takes depends on the package and the quantity, so Hypya does not print a fixed time for any package.

Where can I follow the status of my order?

On the order tracking page, with the order number you receive after payment. The status moves from paid to waiting, then in progress, and ends as completed or partially completed.

What does the refill period cover, and what does it not?

The refill period printed on your package starts when delivery completes. Drops in the count during that period are made good free of charge, up to the quantity bought. It does not cover a private or deleted account, a deleted post, a changed username or an order placed with the wrong link.

Can I cancel an order and get my money back?

Yes, as long as processing has not started: then the full amount is refunded. Once processing is under way, an order that ends partially completed has the undelivered part refunded. The refund and refill policy explains how and where the money is returned.

Is there a legal cooling-off period for orders from the US?

US federal law has no general cooling-off right for online purchases like these; the cancellation and refund rules of Hypya apply instead. Any rights you have under the consumer law of your own state are not affected and apply on top of them.

What does US mean in a package name?

Package names carry the region of the language you shop in, and for English that is the United States. The owner's statement on the site describes where the accounts come from. Hypya makes no other claim about the accounts or what they do after delivery.

In which languages can I contact support?

English and Turkish, on WhatsApp or by e-mail. Including the order number and the link you ordered for lets support find the order without asking you again.

Who is the company behind Hypya?

Hypya is operated by SociShop, a brand of Social Developer LTD. The company address and contact details are in the legal notice and on the about page. Hypya is not affiliated with Instagram, TikTok, YouTube, X or Facebook.

Operator

Hypya is operated by Social Developer LTD, the company behind the SociShop brand.

Address
Social Developer LTD, 947 Long Hill Road, Gillette, NJ 07933-1306, United States
Phone and WhatsApp
+90 534 716 48 82 · WhatsApp
Support languages
Turkish, English